{"id":9917,"date":"2024-11-19T14:57:15","date_gmt":"2024-11-19T10:57:15","guid":{"rendered":"https:\/\/www.firstep.az\/?page_id=9917"},"modified":"2024-12-01T00:48:41","modified_gmt":"2024-11-30T20:48:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.firstep.az\/fr\/refund-policy\/","title":{"rendered":"Conditions de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9917\" class=\"elementor elementor-9917\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-300797c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"300797c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e2dafff sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"4e2dafff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-311889b7 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"311889b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-pm-slice=\"1 3 []\">1. Annulation de r\u00e9servation<\/h2><ul data-spread=\"false\"><li><p>Les r\u00e9servations peuvent \u00eatre annul\u00e9es selon les politiques du fournisseur de services.<\/p><\/li><li><p>Les conditions d&#039;annulation sont fournies et accept\u00e9es au moment de la r\u00e9servation.<\/p><\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f8f862a elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"3f8f862a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a40e2f7 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"a40e2f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b424f17 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"b424f17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-pm-slice=\"1 1 []\">2. Remboursements<\/h2><ul data-spread=\"false\"><li><p>Des remboursements sont possibles dans certains cas, sous r\u00e9serve des conditions d&#039;annulation.<\/p><\/li><li><p>Les remboursements partiels ou complets sont soumis aux conditions g\u00e9n\u00e9rales du prestataire de services.<\/p><\/li><li><p>Les processus de remboursement sont termin\u00e9s dans un d\u00e9lai de 7 \u00e0 14 jours ouvrables.<\/p><\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34705464 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"34705464\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18a924ac sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"18a924ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43d90451 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"43d90451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-pm-slice=\"1 1 []\">3. Plaintes et demandes de renseignements<\/h2><ul data-spread=\"false\"><li><p>Veuillez contacter le service client si des probl\u00e8mes surviennent.<\/p><\/li><li><p>Votre plainte fera l&#039;objet d&#039;une enqu\u00eate et d&#039;une r\u00e9ponse dans les 14 jours ouvrables.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Rezervasiya L\u0259\u011fvi Rezervasiyalar xidm\u0259t t\u0259minat\u00e7\u0131s\u0131n\u0131n qaydalar\u0131na \u0259sas\u0259n l\u0259\u011fv edil\u0259 bil\u0259r. L\u0259\u011fv \u015f\u0259rtl\u0259ri rezervasiya zaman\u0131 t\u0259qdim edilir v\u0259 q\u0259bul edilir. \u00a0 2. Geri \u00d6d\u0259ni\u015fl\u0259r L\u0259\u011fv siyas\u0259tin\u0259 uy\u011fun olaraq, b\u0259zi hallarda geri \u00f6d\u0259ni\u015f&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9917","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Geriqaytarma \u015e\u0259rtl\u0259ri - First Step Turizm<\/title>\n<meta name=\"description\" content=\"\u015e\u0259xsi m\u0259lumatlar\u0131n\u0131z\u0131n toplanmas\u0131, istifad\u0259si v\u0259 qorunmas\u0131 il\u0259 ba\u011fl\u0131 b\u00fct\u00fcn detallar\u0131 \u00f6yr\u0259nm\u0259k \u00fc\u00e7\u00fcn Gizlilik Siyas\u0259timizi oxuyun.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firstep.az\/fr\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Geriqaytarma \u015e\u0259rtl\u0259ri\" \/>\n<meta property=\"og:description\" content=\"\u015e\u0259xsi m\u0259lumatlar\u0131n\u0131z\u0131n toplanmas\u0131, istifad\u0259si v\u0259 qorunmas\u0131 il\u0259 ba\u011fl\u0131 b\u00fct\u00fcn detallar\u0131 \u00f6yr\u0259nm\u0259k \u00fc\u00e7\u00fcn Gizlilik Siyas\u0259timizi oxuyun.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.firstep.az\/fr\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"First Step Turizm\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/firsteptourism\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-30T20:48:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.firstep.az\/wp-content\/uploads\/2024\/07\/logo-colorized.png\" \/>\n\t<meta property=\"og:image:width\" content=\"396\" \/>\n\t<meta property=\"og:image:height\" content=\"96\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@firsteptourism\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.firstep.az\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/www.firstep.az\\\/refund-policy\\\/\",\"name\":\"Geriqaytarma \u015e\u0259rtl\u0259ri - 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